Frequently Asked Questions

We’re an online store and as such we don’t have a physical store.

Your package will be delivered to your doorstep within 3 – 15 business days depending on the availability of the item you want. Same/next day deliveries are available for items in stock.

Delivery is free nationwide for orders above GHC249.99

Delivery charges vary depending on your location.

We accept all mobile money payments as well as visa and MasterCard payments. No payment on delivery.

Your item will be delivered to your doorstep via EMS or DHL. For same day delivery we can arrange delivery by bus.

Yes, you can do that within 24 hours, provided everything is intact. You’ll pay for delivery.

This barely happens but you can only return it when we can verify the damage was from us.

Within the first 6 hours, yes. Contact us immediately by phone. (0552525795).